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Shipping Information

When Will I Receive My Order?

We work as quickly as possible to get your package shipped out to you and we are proud to offer free worldwide shipping on all orders.

All orders will be dispatched from our warehouse within 1-3 business days. In peak periods please allow for up to 6 business days for dispatch.

You will receive a shipping confirmation e-mail and tracking number once your products are shipped - Tracking can take between 2 – 4 days to update so please be patient.

Based on our past tracking number's our current shipping time is averaging 12-18 business days. We are actively looking to reduce the wait time but in the meantime, we appreciate your patience on your end.

For any questions/concerns please email us at

Where Will My Package Ship From?

We are a small Australian business, however as we have a global customer base our distribution centre is based in Shenzhen, in southeastern China. It is a modern metropolis that links Hong Kong to China’s mainland.

90 Day Money Back Guarantee

We understand the pressure of purchasing online and we want you to feel really comfortable knowing that you are covered for 90 days for any reasons.

Simply reach out to us at within 24-48 hours of receiving the product for FREE replacement or refund.